How to Choose a Roofing Contractor | Refined Contracting LLC
Homeowner Guide

How to Choose the Right Contractor

Storm season brings a lot of knocks on the door. Here’s how to tell a contractor who’ll still be around in five years from one who won’t — and exactly how the insurance claim process works.

(612) 242-4213 Free Estimate
A+BBB Rating
50+Years Experience
5★Reviews Across the Web
LocalTwin Cities Owned
The Checklist

What Excellent Contractors Have

Before you sign anything, make sure the contractor in front of you checks every one of these boxes.

Reviews & Ratings

Real, verifiable reviews across more than one platform — not a handful of testimonials on their own website.

Licensed, Bonded & Insured

Ask for the license number and certificate of liability insurance. A good contractor hands them over without hesitating.

Multiple Services In-House

Roofing, siding, gutters, and windows under one contractor means one point of accountability instead of four.

Complimentary Inspections

A free, no-pressure inspection and written estimate before you commit to anything.

Insurance Experience

Someone who has sat across from adjusters before and knows what documentation a claim actually needs.

A Local Address

A contractor based in the community they serve is still reachable when a warranty question comes up years later.

We support you through every step, take out the guesswork, and make it easy for you.

— The Refined Contracting Team
Buyer Beware

Warning Signs to Walk Away From

After every major storm, out-of-town crews follow the hail. These are the tells.

Pressure to sign todayLegitimate estimates don’t expire at the end of the conversation.
Large cash deposit up frontBe wary of anyone asking for most of the job’s cost before work starts.
No local addressOnly a cell number and a magnetic door sign is not a business you can find later.
“We’ll cover your deductible”Offering to waive or absorb a deductible on an insurance job is not legitimate practice.
No written scope of workIf the materials and line items aren’t on paper, they aren’t promised.
Won’t show credentialsLicense number and proof of insurance should be produced on request, every time.
Step by Step

The Insurance Claim Process

Eight steps from the first phone call to the finished project. We handle the parts most homeowners dread.

  1. 1
    Start here

    Call Refined Contracting

    Reach us at (612) 242-4213 and we’ll get you on the schedule.

  2. 2

    Consultation & Inspection

    We come out, inspect the property, and document what we find with photos and measurements.

  3. 3

    Filing the Claim

    You file with your carrier — we make sure you know exactly what to tell them.

  4. 4
    We’re there with you

    Onsite Adjustment

    We meet your insurance adjuster at the property so nothing gets missed or undervalued.

  5. 5

    Insurance Paperwork

    Supplements, documentation, and follow-up with the carrier — handled on your behalf.

  6. 6

    Checks Are Issued

    Insurance checks typically come to you with your mortgage company also listed on them. We’ll walk you through endorsing and releasing the funds.

  7. 7

    We Build Your Project

    Experienced crews complete the work to code, with the job site cleaned up before we leave.

  8. 8
    Finish line

    Final Payment

    Once the project is complete and you’re satisfied, final payment is made to Refined Contracting LLC.

On File

Credentials & Recognition

Everything we’d want to see if we were the homeowner.

BBB AccreditedA+ Rating
GAF Certified Contractor
GAF CertifiedFactory-certified contractor
Locally Owned& Operated
Best of 2020Roofing, Maplewood MN
Liability InsuranceCertificate on file
MN ContractorResidential Building License

Start With a Free Inspection

No pressure, no obligation — just an honest look at your roof and a clear explanation of your options.

(612) 242-4213 Request Free Estimate
Serving the Twin Cities Metro · 7 Days a Week

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